Direct Concierge
Get in Touch
Have a question about sizing, orders, or upcoming drops? Our client concierge is here to assist.
Client Support
Email Concierge support@baddiez.shop
Response Window Monday – Friday: 9am – 6pm EST
Inquiries submitted over the weekend will be handled on Monday morning.
Design Studio New York, NY & Los Angeles, CA
Frequently Answered
How long does standard delivery take?
Domestic orders are delivered in 3–5 business days. Express shipping is 1–2 business days.
What is your return policy?
We accept unworn, unwashed items and unopened beauty products within 30 days of delivery.
How do I choose the correct nail size?
Refer to our interactive size guide on any product page, or order our Sizing Sample Kit.